Yesterday is tarted at 5.25 from Chennai, quite a peaceful flight from there to London. But as soon as I reached there , i came to know that my connecting fliught to Zurich has been cancelled due to the fog and for the next flight ZI had to wait for3-4 hrs and even then they made us sit in the plane for one extra hour. I thought that if the same thing had hapopened with Air India, all of us Indians would have said so easily that theya re very irregular, dont take care etc etc.But here British airways did the same thing and we took it quitely. I have seen that in inflight services, no asirlines can match to our maharaja, its only their desk people who spoil the image.Our flight people are all so nice, sweet and caring, whereas i have travelled with AA and now BA, none are on the par at all.
Terminal 5 of the London airport is like a big shopping mall, with so many shops and restaurants and ample space for seating evrywhere and the facilities for internet and phone.But I wish that atlease there should be one phone both Manned, becuase with these automated ones, lots of travellers like me were more puzzled than able to make a call.
I went to take some tea and asked what is that spiced tea or what type of spices you put..and a very pleasant voice told me in Hindi...le lo, bilkul indian jaisa ha..with sugar inide....and I was so happy to see a helping Indian on the counter. That way even in the flight from chennai there was hardly any foreigner. Even while scanning the hand baggage..one britisher said..Namastey:), I had heard that britishers have a stiff upper lip, but was pleasantly surprised to see them talking jovially...but even their desk people are also sometime not very helpful:(. My flight was at 4 PM and till 3.15 they didnt show any details regarding the gate or anything....talk about their efficienciy..isnt it giving the stress to travellers?
I breathed in relief when I took off from London and we reached Zurich by 7 PM....wasnt I happy to see my children:):)..This is a beautiful city so much so that it looks like a dream. Tram goes from just outside our house. Its so beautiful to watch the view outside, sitting in your home.