He went to bank for some work and was sitting there when he saw a man, dark complexioned(another of our prejudices), dressed in dhoti could speak only Tamil,he had a draft for 5000/..and he needed money immediately for her daughter's delivery. But the clerk over there didnt help him instead he said that you deposit in your account and you will get it after 2 days. But that man needed money that day only, he had the urgent need, her daughter was in hospital, he said that bank could deduct some charge and give him the amount..but nobody in the bank listened to him and offered any solution.So this friend of mine called him and asked the details and then told the officer over there that they could always buy the draft..there is a provision in bank.but they gave excuses like..we have to see the reputation of customer and all that..so he came in the form and asked them to chk the details..he was their customer for 8 years and none of his cheque had bounced so far..isnt it enough for a bank to help his customer...whereas once a cheque they received for an IAS customer's account and there wasnt enough balance, but instead of bouncing it they called the person and cleared it..
So for them a person's financial status and appearance meant more than the dictum that customer is god and they must try to help the customer..
Of course in the end they gave him the money but only because of this friend of mine..
We need to change this mindset,everybody must help more to those who have less than those who have more..and a person must be respected for virtues not for possessions.